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Conflict Resolution: Rising Above Conflict

Presenter Rhonda Buckholtz, CPC, CDEO, CPMA, CRC, CGSC, COPC, Approved-Instructor
Broadcast Date 8/7/2024
Time 10:00am PT / 11:00am MT / 12:00pm CT / 1:00pm ET
Presentation Length 60 minutes
Price $65 (Non-members $85)
Conflict Resolution: Rising Above Conflict Webinar

Learn more about this event

In this session, we’ll go over how to navigate and rise above both personal and professional conflict by exploring personality traits, triggers, and communication styles. We’ll discuss the need for productive tensions in order to achieve change, along with how to navigate them through teamwork, trust, and crucial conversations.

Learning Objectives/Agenda

• Understand personality styles and how they predispose to handle conflict
• Learn the main reasons we cannot resolve conflict
• Understand how to navigate change to make a positive impact
• Learn how to use productive tension to make effective change
• How to identify defensive behaviors

Why is this topic important?

Conflicts do not need to cause negativity, ignoring conflicts can cause rifts that become impossible to fix.

Rhonda Buckholtz, CPC, CDEO, CPMA, CRC, CGSC, COPC, Approved-Instructor

About The Author

Rhonda Buckholtz, CPC, CDEO, CPMA, CRC, CGSC, COPC, Approved-Instructor

Owner, Coding and Reimbursement Experts
Rhonda Buckholtz has more than 30 years of experience in healthcare, working in the management, compliance and reimbursement/coding sectors, in addition to being an AAPC approved instructor. She was responsible for all ICD-10 training and curriculum at AAPC. She has authored numerous articles for healthcare publications and has spoken at numerous national conferences for AAPC, AMA, HIMSS, MGMA, AAO-HNS, AGA and ASOA. She is a past co-chair for the WEDI ICD-10 Implementation Workgroup, Advanced Payment Models Workgroup and had provided testimony for ICD-10 and standardization of data for NCVHS and is on the National Advisory Board for AAPC. She was instrumental in developing the Certified Ophthalmology Professional Coder (COPC) exam and curriculum for the AAPC. Rhonda spends her time performing helping physician practices achieve operational excellence.

 

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Two ways to register for this event
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